Difficulty installing USB 2.0 Hub

  Williams 15:10 08 Dec 03

Tried to install a Belkin 5 Port Hub but get the message "There was a problem installing the hardware. An error occurred during installition. The data is invalid" I have tried 2 separate PCI 1 slots but same message. Any suggestions? Also what is the internal 5th Port for . I use Windows XP with Service Pack 1.Pc is Mesh Matrix 1700

  Djohn 15:25 08 Dec 03

Service pack 1 should recognise the hub, if it's connected by a USB lead to the motherboard. If you are connecting a PCI card, then you may need to install the drivers for the card first.

If you do need to install the card/hubs own drivers, then do this before installing the hardware.

I think the 5th. internal port of the card will be to connect to a front faceplate on the tower to give one port at the front j.

  Djohn 15:28 08 Dec 03

You may need to go into your BIOS and check that USB is enabled, if you are already using other USB hardware, then no need to check. j.

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