device cannot start error code 10?

  simonsup 13:38 17 Jan 10

hi, when i plug in my ext hardddrive 320gig usb2
into my win7 home pc it wont find it.
windows tries to install drivers for it dut cant,
device manager shows it as mass storage device
with yellow question on it saying device cannot start.
i have tried updating the driver with no luck.
no cd came with the drive, it has been previeous plugged into an xp pc with no problems,
Please help thanks.

  User-312386 13:45 17 Jan 10

Click on Start>right Click on My Computer, click on Properties. Click on the Hardware tab
Click the Device Manager button.
Expand Universal Serial Bus controllers section
Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.

Restart the computer and allow the computer to reinstall the USB controllers

Plug in the removable USB storage device

  simonsup 15:21 17 Jan 10

i try that and post back

  woodchip 16:08 17 Jan 10

ay be one of Windows Services not switched on, or its not switched on in BIOS

  simonsup 16:50 17 Jan 10

still not regonised in my computor, not sure what to try next

  pompyx 16:58 17 Jan 10

This may be worth looking at.

click here

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