desperate for help

  drdeath 18:00 30 Sep 04

Hoping anyone can kindly help, i recently signed up for broadband, and installed modem as necc etc etc, the problem i have is, my pc is unable to establish a connection to go on-line, unless i unplug the blue cable from my usb port to modem, then plug it back in, then everything works fine!! i notice the DSL light on modem does not illuminate, and 'come to life' on start up, unless of course i unplug cable as described above... please help

  pj123 18:09 30 Sep 04

Who did you sign up with? In my experience the "blue" cable is normally the ethernet cable and the other cable is the USB (normally grey or white) Are you sure it is USB?

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