Desktop will not start properly

  griffon56 13:03 30 Sep 07
Locked

A nephew's desktop running Win XP Home only starts to the point where he gets a menu offering a list of start options and after he chooses one of them a message says something like 'Changes have been made to hardware or software and Windows is unable to start'.

Is this a benign fault or what and what is the solution please?

  GANDALF <|:-)> 13:39 30 Sep 07

Unplug all USB devices from the computer and try again.

G

  birdface 13:43 30 Sep 07

Or try booting in safe mode [just keep tapping F8 as the computer starts] and press last good configuration.See if that helps. or do a system restore to a date before he had the problems.

  griffon56 16:32 30 Sep 07

Thanks Gandalf and buteman, I'll let you know.

  griffon56 09:34 04 Oct 07

The info has been passed but there's no feedback yet. In the event the fault persists has anyone any further advice?

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