Desktop will not display

  penholder 09 Apr 13
Locked

When I boot my computer everything displays as it should up to and including the XP welcome screen. Then the monitor displays a white screen followed by intermittent flashes of the desktop. So I cannot access my programmes etc. The ASUS m/board has a splash start up which works fine and dispaly is ok. When I close this to access the OS, the above then occurs. Any ideas, anyone?

  Chronos the 2nd 09 Apr 13

You have a graphics card problem. Try in the first instance removing and reseating the graphics card and if possible try another cable.

  woodchip 09 Apr 13

Have you tried starting in safe mode? tapping F8 as its booting. then do a system restore if it gets to Safe Mode

  woodchip 09 Apr 13

PS have you been updating the graphics driver of late? if not you could try updating it

  penholder 09 Apr 13

The mobo (Asus M4A88t-V EVO) has an integrated ATI Radeon 4250 GPU. Will try starting in safe mode.

  penholder 09 Apr 13

Cannot enter safe mode by pressing F8

  woodchip 09 Apr 13

you have to keep tapping f8 after you press start button, or try f5

  Fruit Bat /\0/\ 09 Apr 13

If it displays ok in safe mode then try uninstalling / reinstalling graphics driver.

  penholder 10 Apr 13

Thanks for your help. Further investigations lead me to belive it to be the White Screen virus which has a variety of names such as the Cheshire Police Virus etc.

  Fruit Bat /\0/\ 10 Apr 13
  penholder 14 Apr 13

Many thanks. Found this site. Used AVG Rescue procedure by downloading tool to USB and using that. Took a long time to clear completely. Afterwards used Malwarebytes, Spybot and a scan with AVG. Interestingly, virus seemed to be linked to Java, but I may be wrong about this.

Advertisement

This thread is now locked and can not be replied to.

Should I upgrade to Windows 10? 8 reasons why you should upgrade to Windows 10... and 2 why you…

We are being sold the ability to spend money we don't have. And we love it

IKinema aims to banish droopy shoulders and wonky spines in animated CG characters

How to use Apple Music in the UK: Complete guide to Apple Music's features

We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message