After a 2 week struggle trying to get my Dell Inspiron 6400 to automatically detect IP addresses, Dell have checked all the hardware & are going to ring me tomorrow to talk me through reinstalling the operating system. I've got to back up all my files tonight on my external hard drive. But can anyone offer any advice as to whether I can back up my programs as I don't have installation discs for all of them. Many thanks Sally
If you take an Acronis image of your OS and programs now and restore it later - it will probably put you back to where you started before the reinstall of the operating system. It is not usually possible to back up just programs separately from the OS.
The only safe way is to reinstall windows (with the help of Dell) followed by reinstalling your available programs (from discs and download files) and your data (from a back-up).
Of course you can take an acronis image now. If you have a partitioned drive (C: the OS , D: the data) which is the best option. You would then able to back up each separately. This would be a good thing if the Dell help does not work. Alternatively if not partitioned back up the lot to a external drive, and restore if the Dell help does not work. David
David4637 - I don't think I have a partitioned drive as such, at least not one that I recognise (I used to work with partioned drives at work but only as a user) I have : Local disc C Sally's Documents G (the external drive) I am currently backing up all folders and files, photos, music etc. But have tried to copy a program & that didn't work. I'm still having problems getting onto the internet (am using partner's pc) but will try downloading acronis via the external drive.