Dell Inspiron 8000 - modem problems

  kumarisblue 13:05 13 Mar 05
Locked

Having just reinstalled Win me on a Dell Inspiron 8000 laptop, I am baffled as to my next move with regards to a 'No Dial Tone' error message when trying to connect to the internet. i have followed advice given in an earlier forum and am certain my cable works and that the software for the modem is present and up to date. there is an absence of any dial up noises when I try to connect to the net.

When I acces the modem properties in control panel the general tab has the modem highlighted in it...'Psion Gold Global 56k Combine it'. Dialling preferences says it is 'Dialling from: a new location.

In the diagnostics tab, there are two ports listed : Com 1 - No Modem Installed
Com 2 - Psion Gold Card Global 56k Combine iT

Could it be that when trying to dial out it is looking to connect to Com1 instaed of Com 2? If so how do I rectify this? If not..anyone any ideas? Please help..any advice really welome!

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