Deleted emails have been deleted!

  cowgirl66 08:27 19 Aug 06
Locked

Hi, I'm asking on behalf of a friend, why, when she deletes emails from her Outlook Express Inbox, can they not be found in the Deleted Items folder? She uses McAfee Spam Killer and I notice there is a 'Spam Killer' folder within the Deleted Items folder as well as one under the Local Sections list. Is this as it should be? I have checked all the other folders and they simply cannot be found. I've even run a test myself by sending an email to her own email address via her own computer to watch the results. The email is sent, the email arrives, I delete the email, check the Deleted Items folder,, and it's gone!

Regards cowgirl66

  MichelleC 08:48 19 Aug 06

Have a look under Tools/Options/maintanance to see which boxes are checked.

  john-231489 08:49 19 Aug 06

Hi Cowgirl66

In Outlook Express go into tools - Maintenance and right at the top there is a line 'empty messages from deleted folder on exit' make sure there is not a tick in the box.

Cheers

  cowgirl66 08:52 19 Aug 06

No Kovus, there isn't a tick in there, but even if there was, surely the messages wouldn't be deleted until I exited O.E.?

In this instance they are being deleted immediately, before I've even closed down O.E.

Sorry!

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