Deleted E-mails not in Delated Items

  Solartopi 19:50 16 Jul 07
Locked

Hi Gurus,

When I delete my mail, it does not go into my Deleted Items. They disappear.

Can someone please Help!!

Solartopi

  Solartopi 19:55 16 Jul 07

Hi Gurus,

SORRY!!! I use outlook Express

Solartopi

  SANTOS7 20:02 16 Jul 07

Tools, options, maintenence, have a look there and see if "empty messages from the deleted items folder on exit " is ticked..

  Solartopi 21:16 16 Jul 07

SANTOS7,

No, it'e not Ticked. Any idea what is causing this, please.

Solartopi

  SANTOS7 21:37 16 Jul 07

I have been trying to ascimilate what is happening and the only way i can do it is shift-del, which will bypass deleted items folder, are you doing the same..

  SANTOS7 21:37 16 Jul 07

I have been trying to ascimilate what is happening and the only way i can do it is shift-del, which will bypass deleted items folder, are you doing the same..

  Solartopi 13:44 17 Jul 07

No SANTOS7, I don't use shift-del, I actually hit the Delete button every time I want to Delete.

I must have done something wrong somewhere but can't remember what. The only thing is if I delete by mistake an e-mail now I can't restore it back to Inbox.

Thanks

Solartopi

  mfletch 14:12 17 Jul 07

Hi Maybe the Deleted items folder is damaged or corrupted,

1. Quit Outlook Express.
2. Right-click the Start button, and then click Find or Search.
3. Search for the Deleted Items.dbx file.
4. Right-click the file, click Delete, and then click Yes.
5. Start Outlook Express, and then try again to delete a message


A new folder will be automatically be created,


mfletch

  Solartopi 14:34 17 Jul 07

Hi mfletch,

Thanks!! I will give it a try & let you know.

Solartopi

  Solartopi 16:34 01 Aug 07

Hi All,

Thanks very much for all your Help & advise

Solartopi

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