Delete Folder

  muffin1947 08:37 18 Mar 07

I downloaded a software programme but have now decided to delete it.But I keep getting the message unable to delete as it is being used by another person or programme please close down any programme that may be using it.How do I solve this problem.I have not even started to install it yet.It is in my documents folders.

  MAJ 08:40 18 Mar 07

Try deleting it from Safe Mode. What is the program?

  muffin1947 08:45 18 Mar 07

It is office 2007 home and student retail.How do I delete from safe mode

  MAJ 08:51 18 Mar 07

I'll not ask where you downloaded it from then, lol.

Reboot your PC and keep tapping the F8 key on your keyboard, you will then see a number of options on the startup menu, one option is Safe Mode. Choose that option to boot to Safe Mode and when Windows loads, go to the folder and try to delete it again. Then reboot your computer to boot Windows normally.

  MAJ 08:59 18 Mar 07

On thinking about it further, I guess that you downloaded this using a P2P program. I therefore think that is possibly still listed as one of the programs you are sharing with other users of that P2P software. Change the settings in that P2P software to share nothing, or remove the program/folder from it's present position to, say, your Desktop. You should then be able to delete it normally.

  Probabilitydrive 09:15 18 Mar 07

After running into problems removing office 2003 I found and used successfuly MS cleanup utility click here
Read the instruction carefully this the Windows Installer CleanUp Utility is provided "as is"

  Probabilitydrive 09:16 18 Mar 07

sorry typo
this = as

  MAJ 09:20 18 Mar 07

Muffin hasn't installed it yet, Probabilitydrive.

  rick808 09:43 18 Mar 07

Use this - click here

  Probabilitydrive 09:44 18 Mar 07

Muffin please ignore my posting for the time being.
MAJ thanks for spotting that.

  matofthemint 20:42 18 Mar 07

As rick808 suggested, use unlocker.

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