Damaged program reuses to reinstall or delete.

  jack 14:48 04 Dec 06
Locked

The paid for AVG7 has become damaged.
All attempts to repair it fail.
Over write it fail.
and Deleting it fail,
Various dedicated Uninstall programs do not remove it either.

The general message that comes up is the following

: "initialization failed" Detail: Error: initialization of the language file" C:\Program files\Grisoft\AVG7" failed General failure "


So how can it be got rid of so that a fresh clean reinstall may be obtained.?

  recap 15:17 04 Dec 06

Try to uninstall the program in Safe Mode.

  Terry Brown 15:21 04 Dec 06

click here

This is a site that deals with AVG paid install problems, hope it helps
Terry

  jack 17:08 04 Dec 06

Thank you Terry for that site
I have passed it on to the patient and we have scanned the site together whilst talking on the phone

Takes a bit of getting used to so I have left him to it for now

This thread is now locked and can not be replied to.

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