Creative Zen Program install problem.......

  mattyc_92 17:58 13 Oct 05
Locked

Hi, today I brought the "Creative Zen Touch"..... I have charged it as it states in the manual....

I have tried, at least, 3 times to install the programs off the installation disk that came with it, but keep getting a "Error Report" dialog when I click Next.

I am running Windows XP Professional with SP2....

Can anyone help? As usual, thanks in advance....

  SANTOS7 18:09 13 Oct 05

click here
this may help..

  SANTOS7 18:13 13 Oct 05

Installshield player failed to load or Demoshield player has encountered a problem

If you receive this error message while trying to install a Creative Labs product AND you have recently installed QuickTime 7 or iTunes, follow one of these steps below:

1 - Follow these steps:

* Right click on Start, then select Explore.
* Browse to c:\windows\system32.
* Find the file quicktime.qts.
* Right click and select Rename.
* Change it to quicktime.old.
* Install the Creative software.
* After installation, browse to c:\windows\system32
* Rename the file back to quicktime.qts.

or

2 - Uninstall Quicktime 7, install the Creative software, Reinstall Quicktime 7

Apple has reported that they will be releasing version 7.03 of Quicktime in early October. This version of Quicktime will resolve the installation errors that occur while installing some

  mattyc_92 18:15 13 Oct 05

Cheers for the quick response, I have tried that but I will try some of the "updates"....

Will post back in a while to let you know how I got on....

Cheers again........

  mattyc_92 18:19 13 Oct 05

Your second post has done it....

As usual, you have saved me a headache....

Thanks again

ticked.

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