Creative Jukebox Zen Extra Music Library Corrupted

  Kirbster 17:46 03 Mar 04
Locked

I've got a Creative Jukebox Zen Extra. Recently when I enter 'Mediasource' on my PC with the jukebox connected I receive the following message:
'Your Music Library is corrupted and cannot be recovered. MediaSource will now revert to the most recent backup available. Would you like to continue?'
Regardless of what option I choose I get the following message:
'The PC Music library cannot be opened as the database engine is corrupted. Please run the Microsoft Jet Engine 4.0 Service Pack 3 or above'

I don't know how to do this or where to get it from on the Microsoft website. The music library is accessible and playable in media player but not in mediasource. I've tried reinstalling the software to no avail.

Any Ideas or Info?

  Edstow 18:48 03 Mar 04

Have a look at click here

If that link doesn't work try this and remove the space after http

http ://support.microsoft.com/default.aspx?kbid=239114

Ed

  Edstow 18:43 04 Mar 04

Any help???????????

  Kirbster 13:31 05 Mar 04

That tells how to update the service pack for Jet Engine but that's all.

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