Cover DVD won't start on PC - HELP!!!

  gwenopeno 13:34 27 Jun 08
Locked

Can anybody help me plaese?

I've put the DVD in my DVD drive and gone to My computer to explore the drive. Even though the DVD is in the drive it keeps asking me to insert the disk and won't let me explore the drive to open the disk.

Is it my PC or is it the disk that's the problem?

Many thanks

Gwen

xx

  Halmer 13:39 27 Jun 08

Download and run this from Microsoft Gwen

click here

  gwenopeno 13:54 27 Jun 08

i dont understand. I cant download anything off the disk because it doesnt let me access it through the drive in "My Computer".

  Ditch999 13:56 27 Jun 08

Is it just that one disc? If so then it is faulty.

  gwenopeno 13:56 27 Jun 08

sorry i misunderstood!!!! lol!!!!

what do i download off the microsoft website?

  gwenopeno 13:57 27 Jun 08

its the only disk ive ever had. this is the first mag with dvd ive bought.

  gwenopeno 14:17 27 Jun 08

it says that their is no validation code after i do the alternative method.

  Ditch999 14:17 27 Jun 08

Have you a DVD movie you could try in it?
Are you sure the drive takes DVDs? It should say on the front of it DVD multi-drive or DVD-ROM or something similar.

  gwenopeno 14:21 27 Jun 08

ive got 2 drives. One says DVD ROM and the other says CD.

Ill try another DVD in it now.

  gwenopeno 14:27 27 Jun 08

ok - the validation code finally came through and it said that the drive cant support AutoPlay. What does this mean?

Ditch999:

Now ill go get a DVD!!!

  gwenopeno 14:31 27 Jun 08

Ive put a DVD in the drive and gone to click on the drive in "My Computer" and it does the same. It won't let me explore the drive.

Does that mean that it is my PC that is the problem not the disk?

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