Control Panel access problem.Windows XP.

  Derries 14:52 09 May 04

Every time i try to access my control panel,i get a message saying ,Windows Explorer has encountered a problem and needs to close.We are sorry for the inconvenience......Please help.............:(

  Stuartli 14:59 09 May 04

click here;en-us;824136&Product=winxp

click here;en-us;320563&Product=winxp

  Stuartli 15:00 09 May 04

You will need to copy and paste the text sections in after the click here section...

  Stuartli 15:07 09 May 04

The first link refers to the updated update, 823980 security patch (MS03-026).

In case you can't find it, here's a summary:


"To install this update, you must have Windows XP Service Pack 1 (SP1) installed.

Restart Requirement
You must restart your computer after you apply this hotfix.

Hotfix Replacement Information

For Windows XP SP1-based computers, this hotfix replaces the 823980 security patch (MS03-026).

For additional information about the 823980 security patch, click the following article number to view the article in the Microsoft Knowledge Base:

823980 MS03-026: Buffer Overrun in RPC May Allow Code Execution"


If you key in 823980 into the Knowledge Base ID field (go to click here, click on Support in left hand menu and then Knowledge Base from the sub-menu) it will take you to the right page.

  Derries 15:49 09 May 04

Thank you Stuartli,but still no joy.........:(

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