Contacting Sky

  2neat 19:27 19 Sep 10
Locked

Has anyone tried to contact $ky recently?
I have tried a few times this w/e but just get auto answer message about volume of calls. Funny cos I tried one call at 07:30 this morning. Are they on strike in India or is it due to the floods over there? Got a new Humax freesat pvr replacement & want to terminate my contract with them. Btw, the pvr is fab.
Cheers

  northumbria61 22:13 19 Sep 10

Have you tried via this - click here

  2neat 22:17 19 Sep 10

yes, I have thanks. If you go through the menu, it says if you want to cancel please ring!
I have emailed them and given my 'notice' to terminate my contract. I will try again later in the week or email them again.

Cheers

  peugeot man 22:21 19 Sep 10

I understand they are swamped with fault calls following a failed sky box software update. Read more here
click here

  2neat 22:34 19 Sep 10

Thanks for the link. Think your right about them being swamped with calls. Glad I have my new freesat box now. Got a new panny a few months ago which had freesat HD built in. Ran a new cable from the dish & found plenty of channels worth watching. This prompted me to buy a Humax freesat pvr after reading several reviews. Very pleased with it.

  Graham. 23:24 19 Sep 10

You will need two feeds to the Humax.

  2neat 23:40 19 Sep 10

had SD sky+ with 2 feeds. Five mins to swap box over & about same to setup. Quite intuitive menus etc so soon found how to use it.

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