constant mail scanning

  mermaid25 07:22 24 Feb 04

the norton anti virus window that says it is scanning outgoing email, keeps appearing though no email is being sent. rebooting does not work.
it is random, sometimes there is a break of seconds, sometimes minutes. occasionally ther is a delivery errror message. I stress that we are not even trying to send any mail. can anyone help as this is driving us mad

  Jester2K 07:26 24 Feb 04

which says what exactly?

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