connecting to Belkin modem router

  westgolf 15:02 PM 02 Dec 12
Locked

I have just completed a reformat / install of W7.I need to get on-line via my Belkin modem router which is connected by ethernet cable.Can anyone please suggest the method by which I get my pc talking to the router, isp is tiscali ? Thanks.

  Secret-Squirrel 16:14 PM 02 Dec 12

Windows doesn't normally need any extra configuration to get online with an Ethernet-connected router - so just connect the two with your cable and that should be it.

  Chronos the 2nd 16:16 PM 02 Dec 12

Did you install the drivers for your motherboard as this will no doubt be the reason? Windows 7 does install most but for some reason not all. I have to install one or two drivers after reinstalling Windows 7.

If you know your PC make and model or even better the motherboard it is easy enough to download them to a USB stick to install on your PC.

  westgolf 11:06 AM 03 Dec 12

Thank you for this, I have now loaded the motherboard drivers but when I try to connect the trouble shooter is saying I need drivers for the Belkin modem/router. I searched on line (via my other pc) & there are many options.Can anyone please suggest a site to use ? I am so cautious not to get on a duff site & end up with more problems ? Thanks.

  Secret-Squirrel 11:17 AM 03 Dec 12

Windows doesn't need any modem/router drivers so I'm astonished that you're being told you need them. Was this the Windows 7 troubleshooter or some other third-party utility?

Anyhow, assuming you still can't get online, go to Control Panel -> Device Manager, expand the "Network Adapters" section and tell us what's listed there. If an entry is showing an error then double-click it and tell us what's shown is the "Device Status" box.

  Chronos the 2nd 11:28 AM 03 Dec 12

Secret-Squirrel

I beg to differ, only on Saturday last I reinstalled Windows 7 and it was necessary to install at least three drivers from my motherboard disk (Gigabyte H77-D3H) my last mobo (ASUS P8Z68-V GEN3)was the same,if memory serves. One of these drivers related to the Ethernet.

westgolf

Would be really useful if you could answer questions. What is your PC make or model? Or do you know what make or model your motherboard is? This is a simple problem to solve if you could supply the info.

  Secret-Squirrel 11:33 AM 03 Dec 12

*"Secret-Squirrel...I beg to differ"

I agree that of course Windows needs motherboard and Ethernet controller drivers. Standalone router/modem devices on the other hand don't need them. In fact I've never heard of, or encountered, such a thing as a router driver.

  Chronos the 2nd 11:48 AM 03 Dec 12

Secret-Squirrel

I think that westgolf is mistaken in that he feels he needs a router driver, it is the motherboard Ethernet driver that is missing and until he answers my questions he is not going to get the help he is looking for.

My apologies for mis-reading your post.

  westgolf 14:16 PM 03 Dec 12

Thanks for this, mb is ; Asus M4A87TD , device manager - ethernet controller says - driver not installed code 28, usb controller says the same, I loaded drivers from the original asus disc , any suggestions please . Thanks.

  Chronos the 2nd 14:32 PM 03 Dec 12

That is strange if you have the original disk,I use mainly Asus mobo's and never have trouble install what drivers I need using express install or whatever it is called as only missing drivers will be installed.

You will get drivers here.Asus M4A87TD click on Lan and then using the top link click on Global Same with USB.

But I would try inserting your Asus driver disk again and clicking on Asus instAll and seeing if that sorts your problem.

  Secret-Squirrel 14:32 PM 03 Dec 12

"device manager - ethernet controller says - driver not installed code 28"

Thanks for that. I'm surprised that the drivers on the motherboard CD haven't worked but try here instead on your working PC and download the "Version 5.764" "LAN" driver and see if that works.

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