computer wont shut down

  peterpetcarp 11:15 22 Dec 04
Locked

suddenly i am finding my computer will not shut doen, and i have to turn it off completely. I am using windows xp home addition and aol. 9.0. can anyone help please?

  Gongoozler 11:18 22 Dec 04

Have a look at the suggestions on this page click here.

The last time I had a shutdown problem it was due to Norton checking the floppy drive prior to shutting down. As there was no disk in the drive, Norton just hung there waiting for a response.

  BITS&BOBS 11:29 22 Dec 04

When faced with this problem I:


> run - msconfig - disable all non-system essential programs from the start up.


> shut down - turn on see if it shuts down with programs disabled, if so then you have a driver confict.


Start turning programs back on one by one a find the culprit.

  Gongoozler 11:59 22 Dec 04

Hi peterpetcarp. What was the solution then?

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