Surface Pro (2017) vs Surface Pro 4
I have recently scanned my computer, with, much appreciated help from people on this forum, with, I think, every anti-virus and anti-malware scanner known to man.
I still have a problem, however. Some applications still take a long time to open and, every now and again, I lose control of the cursor. Moving the mouse makes it jump erratically around the screen.
Is this related to the virus and malware problems I've had? If it is can anyone tell me how to put it right. If it isn't, can anyone tell me what it is and, of course, how to fix it
Thanks for taking the time to help, if you do and thanks for reading it anyway, if you don't
Make Sure what ever antivirus you use is all up too date, and make sure all your spyware programs are up too date, and clean out all temp files with ccleaner and RegScrup XP and Defrag your Hard Drive
a) Clear out all temporay files and folders -- use Crap Cleaner click here
b) Scan for malware spyware and viruses --Free Anti Spyware :-
Adaware click here
Spybot S&D click here
Spywareblaster click here
a2 click here
MSoftAntispy Beta click here
Ewido click here
Free Antivirus software
Avast4 click here
AVG antivirus click here
c) Clean the registry -- Free Registry cleaners :-
RegscrubXP click here
Regseeker click here
TweakNow RegCleaner 1.3.2 click here
Easycleaner click here ( Use with care, It advises you to back up the registry first, this is a good idea as it cleans rather aggressively. )
d) Pagefile (Virtual Memory) -- Rght click MY Computer - select propeties - Advanced tab - Performance - advanced tab - Virtual memory click change, you can put the page file on a differnt drive (if you have one), click custom size and set Initial size to one and a half times the amount of memory you have fitted i.e. 512MB memory = set to 768MB, set maximum to double your memory amount i.e. 512MB memory = 1024MB click ok.
If your hard drive is full and there is not enough room for the pagefile this can slow down, freeze or even cause the PC to crash (restart).
e) Cut down on the programs that load at startup -- Start - Run type msconfig - startup tab- untick everything except for firewall, antivirus and antispyware
and the services that run in the background. click here
a) Check for errors and defrag your hard drives -- My Computer - select drive - properties - tool tab - Error checking / Defragmentation.
b) Obtain the newest drivers for your hardware
This may seem a bit obvious, but keeping your system's drivers up to date can give both your performance and stability a boost. Video card manufacturers release updates especially often, and these can often give "significant boosts" to gaming performance as video card in question is "optimized."
Don't neglect the other components of your system either. Your motherboard manufacturer may have released newer versions of its Input/output drivers for your board, and sound cards and other peripherals can also benefit from newer software.
c) If you are using Windows XP, it's a good idea to convert your system drive to the NTFS file system if you have not already. In addition to providing numerous security and data recovery improvements over FAT32 (the file system of choice for Windows 9x/ME and XP Home) it can also speed up your system slightly.
In fact, the only real reason for sticking with the FAT32 file system for any of your data is if you have more than one operating system on your PC and the other OS's can only see FAT32 partitions (as would be the case with Windows 98, for example, which is incapable of reading NTFS data).
To convert your drives to NTFS:
Right click on 'my computer' and select 'manage'
From the computer management window, expand storage and select 'disk management.'
Using the 'file system' column of the upper pane of this window, you can easily check what file system each of your logical drives is using. Make a note of this information.
Now open a command prompt window by going to 'start\run' and typing 'cmd'
To convert a disk to NTFS, type 'convert (drive letter): /fs:ntfs'
So for example, if you were going to convert your C: drive, you would type 'Convert c: /fs:ntfs' at the prompt.
d) Add more physical memory, this of course means opening the "box" and fitting a memory module, make sure you buy one that is suitable for your PC. Crucial .com click here will guide you through the process of slecting the correct memory. click here for a guide to fitting memory.
and I dont disagree with any of it, but if this were my machine I would be looking in the area of memory. Possible you might have a part of memory thats gone a bit pear shaped, just enough to deny that memory to the machine but not enough to cause stability problems. its unlikely, but easy enough to check with a quick trip to bios and disable fast startup then watch the numbers count up. if the totals match and come to what you should have, then back to bios and reset the startup. (I know this is unlikely, but it pays to eliminate the simple things first)
More likely is that you have a bunch of Terminate Stay Resident programs that are hogging system resources. Sometimes they cannot always be found in add/remove programs. They are typically (but not limited to) the type of crap you get associated with spyware/malware etc.
Are you the only user of the machine? or do you share it with a more click happy person?
Thanks very much for all the help.
I've done everything apart from get more memory.I have 384Mb now and I think it should be enough for the things I do.
The computer is running better now, although still not as well as it used to. I still have a problem with being disconnected from the Internet.
This happens often, sometimes only seconds after connecting, other times after I have been connected for a while. I have reinstaled the software for the modem but it still happens. Sometimes I can reconnect but ogten I get a message saying the port for the connection has been closed.When this happens I have to restart the computer before I can connect. Can anyone help me with this?
Have you tried disabling your firewall as a matter of elimination to see if your internet connection still drops.
If this is the case,you may need to configure the Firewall settings.
Just an idea,if you are using a firewall (which one ?) if you decide to turn it off...You can turn on the windows firewall.This assuming you are using xp sp2
I have tured off Zone Alarm and I haven't been disconnected for about half an hour now. Magic! I have got windows firewall turned on. Is that enough or do I need something better?
skidzy, you mentioned configuring the firewall settings. Can you tell me a bit more about this? I have looked in the list of programs in Zone Alarm but I can't see any mention of my Internet connection
Thanks, you guys, as always, have been great. This is the best place I know of for help with computer problems.
Anti-Virus and Firewall installed.
If so reduce to one of each, there will be weeks of argument as to which is best if I tried to help there, but more than one of each is a recipe for disaster.
I have AVG and I did have Zone Alarm running. I now have Windows firewall running. This is all I have running, in terms of anti virus and firewall. I have got Spybot and Windows Anti-spyware running as well.
I thought I was winning but, sadly, shortly after making my previous post, I was cut off again. This time I got the message "A connection to the remote computer could not be established so the port for this connection was closed."
I often get this message, unfortunately. When I do I am unable to reconnect until I have restarted the computer. Can you tell me why I have to restart and, if possible, how I can reopen this port without restarting? Better still, how can I get it sorted so that I don't get disconnected at all?
I hope I'm not overusing this service. I would hate anyone to think I am just whinging about this, even though I may be.
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