Computer hanging on shutdown

  thumbscrew 09 May 11
Locked
Answered

Although my computer shuts down correctly most of the time, after it's been on for a while and I've visited a few sites or even used emails etc,it won't shut down and I have to hold in the on/off button to close. I'm on XP. Can anyone advise please?

  lotvic 10 May 11
Answer

I had that problem last year and installing Microsoft User Profile Hive Cleanup Service UPHClean has cured it for me, but there are other causes if you read further down on the page from microsoft.

  thumbscrew 10 May 11

Thanks lotvic, I'll check that out.

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