Compaq Laptop restarting only, not loading windows

  saim1611 14:53 06 Nov 14
Locked

Hi, I am using Compaq 621 with Windows7 Ultimate. Last night due to a power cut, my laptop had a force shut down, as the battery is completely dead. This morning when I tried to open it, its just restarting again and again. I am seeing Compaq welcome screen, later the blinking dot of boot screen and nothing further, its just repeating these steps only. I checked with Windows Repair Disk, but startup repair isn't able to trace the problem, also there are not any restore points available. I did a BIOS reset as well. But nothing changed. From the help of that Windows Repair Disc, it opened command prompt and tried CHKDSK also, but again nothing. I did System Diagnostics from BIOS option, all tests just went OK.

Please help me guys, I am on a very important and urgent project. I really need this Laptop working. In my vicinity, there isn't any good technical help available. Plz advice me.

Thanks in advance.

  Fruit Bat /\0/\ 17:50 06 Nov 14

Keep trying the startup repair do at least 5 times.

if still no good ten you need to download and burn a live linux DVD and boot from that to recover your data and files or connect the HDD to another machine to recover the files.

once you have everything you need off the drive then use the repair DVD to do a factory restore

  SparkyJack 17:33 07 Nov 14

If you get no further than the welcome screen and BIOS functions,would suggest to me the hard drive is not functioning . Can it be heard running?

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