Comp crashes when I run AVG

  Don Madge 19:11 21 Jul 05
Locked

I have Windows XP Pro and Incredimail and I'm on brodband.

My computer crashes when I do a virus scan with AVG. It also happens when I run Spybot.

If I don't run these programs everything runs OK.

The comp starts up again OK and when I go online a widow appears stating it has recovered from a serious problem, I'm not sure of the exact wording.

Any advice please? could you please keep it simple I'm in my seventies and I don't have many comp skills.

Thanks

Don

  jimv7 19:12 21 Jul 05

Try running it in safe mode, tap f8 on restart and choose safe mode.

  VoG II 19:18 21 Jul 05

We really need the full text of the "System Has Recovered from a Serious Error" message, and any messages when it crashes.

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