Code 5 access is denied

  greglee 14:31 16 Jan 10
Locked

I have tried to install software informer on my hp laptop when i go to run the programme i get a message saying code 5 access is denied hence i cant install this software .I installed the software on my office pc without any problems,can any one help me please as i am totally baffled why i am having this problem thank you ..

  MAJ 14:44 16 Jan 10

You don't say which operating system you're using, but as software informer connects to the internet, try disabling your firewall and antivirus temporarly, one or other might be stopping the install. Don't forget to reactivate them afterwards.

  greglee 00:19 17 Jan 10

I am on windows xp

  greglee 01:10 17 Jan 10

Hi i did disable my firewall and this time i got a message when i ran the software IPersist file save failed code 0x80070005 access is denied like i said before had no props on my pc which is also windows xp same security ext as my laptop thanks greg

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