Closing down Pc problem.

  Derries 09:08 18 Jan 06

Some times when closing down the computer the screen gets to windows is shutting down and then nothing happens and we have to close down by turning the power of at the plug.I have left it up to 20 mins to see if it will close down as it should but it still hangs .Any help greatly appreciated.
Thank you.

  PC Bilbo 09:25 18 Jan 06

We need more info.

Please give full details of your operating system (i.e including service packs installed) and also if this problem ocurred after you have added any new hardware or software.

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