Clipart Gallery will not stay onscreeen?

  fred2 18:26 19 Jul 03
Locked

I cannot get the Clipart gallery to stay onscreen when using apps in Office 2000 Premium?
When I choose 'insert clipart' The Gallery flashes up but disappears immediately?
I've uninstalled and reinstalled office 2000 both to 'run all on my computer' and again 'from CD'
I've checked the MS help and made sure there are no references to Novell? anywhere. I've also deleted artglry reference from the registry and reinstalled. It even told me "Artgalry is configured to run on Your computer" ????
But nothing seems to cure it!!
Help! What can I try next?
Many thanks for any help or suggestions.
John R

  fred2 16:06 18 Oct 03

Hi folks,
Found the answer in Nov PCAdvisor helpline!
It seems to be a problem if your Office install disc Serial No starts 'GC6J3' and you have down loaded a MS Office patch!
I spent an hour or so completely uninstalling every mention of Office 2000 inc. Registry bits etc. "Backup, backup backup"!!!
I then reinstalled Office and all appears to now be OK.
hope this might help someone else.
Fred2

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