Chrome gone after Microsoft updates

  sajeev 14:08 PM 11 Aug 12
Locked

I installed MS windows updates after repeated prompting from my computer. On restarting I found that Chrome which is the browser I regularly use had disappeared entirely. On trying to download and reinstall Chrome via IE I get an error message saying" dfsvc.exe has encountered a problem and needs to close". I am using Windows XP Home and my virus scan is Avira. Please help. Thanks sajeev

  lotvic 14:19 PM 11 Aug 12

I've only heard of that happening if you have Microsoft Security Essentials (MSE) ClickHere to read about it.

  Zak 14:20 PM 11 Aug 12

Please have a look here for a possible solution:

dfsvc.exe has encountered a problem and needs to close.

  Zak 14:23 PM 11 Aug 12

Please follow lotvic's link, our posts crossed and he beat me to it and it is the most likely cause.

  sajeev 16:09 PM 11 Aug 12

I checked the Add Remove programs and did not find MS Security essentials. Nevertheless, I uninstalled Avira, Installed SE, updated it, ran the scan and again tried to install Chrome from IE but I got the same dfsvc message. Please advice

  sajeev 16:33 PM 11 Aug 12

Followed one of the links in the page posted by Zak (file.hippo) and everything is back to normal - so far. Thanks everybody

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