Before I perform a full backup with Acronis True Image I clean up my computer and check the hard disk for errors. When I do the latter now my computer will not restart - it just churns for ever - and even using Safe Mode will not restart it - I just get a very large list of drivers with the latter and no matter how long I wait nothing happens. However, fortunately I am able to start by selecting "Last known configurartion". Any solutions to my problem? Why is it occurring? I run Windows XP Home Edition.
I have obviously not described the problem I am having clearly.
1. What I am trying to do is run Chkdsk from My Computer. To do this I double-click My Computer and then right-click the C hard disk drive that I want to check. Then I click Properties and then click the Tools tab. Under Error Checking I click Check Now and in the dialog box that appears I check the "Automatically fix system errors" and "Scan for and attempt recovery of bad sectors" boxes. Then I click Start. Then I restart Windows as instructed. When Windows restarts is when the problem starts because the normal Chkdsk processing that usually occurs does NOT occur. Instead I am confronted with a black screen and my computer just churn and churns forever. Attempting to restart the computer in Safe Mode does not work - I just get a long list of drivers on the screen. Fortunately, however, I can restart the computer by selecting "Last known configuration".
2. I am NOT trying to recover to a previous state with Acronis True Image - I am wanting to perform a full backup of the CURRENT state of my computer which I normally do every other month but before doing so like to check my C drive for errors otherwise there is the possibilty that an eventual recovery attempt will not work.
3. I have been to the Windows XP Support site and see no instructions on how to run Chkdsk without having the problems I have described.