attached to your Surftime account, and one of them will relate to termination notice. Usually, a monthly account can be terminated at one month's notice, but you'll need to check that.
2. If you've saved favourites in Internet Explorer they'll still be there, regardless of which ISP you use. They are part of Internet Explorer, and are not ISP-specific in any way.
3. Outlook Express is also part of Internet Explorer, and not in any way connected with your ISP. Your address book will remain unaltered, but you will lose your BT email address. Your new ISP will provide you with a new email address.
4. Your MSN access will remain unaltered - and you won't need a new Passport.
All you need to do, once you have your new ISP account, is to set up a new dialup connection in Windows - many ISPs provide you with software that does this automatically, but if not, they'll provide a step-by-step instruction for you on their web site. Look at it before you actually lose your BT connection, and make notes, so you can dial up immediately you've made the change.
You'll need to set up a new mail account in Outlook Express, with details of the new ISP's mail servers. Once again, they'll provide you with full instructions. It's easy enough, but you have any problems you know where to come for help, don't you?