Change Router/Modem

  Press Man 09:35 04 Sep 08
Locked

Hi Guys,

I currently have a Linksys AG241 wired Router/Modem which I think is giving me problems whereby my connection keeps dropping in and out every minute or so. I have changed cables, filters etc but no change. This is quite a recent issue maybe the last few weeks? So, I want to try another Router/Modem hoping that this will cure my issue. Can anyone recommend a wired Router/Modem I could try. I do not want to go wireless as I am quite happy as I am. OS Vista Sp1, AMD 64 2.2 processor KIS AV.
Thanks in advance of your help.

  Chris the Ancient 09:51 04 Sep 08

You may not have a router problem. It may be a line problem.

Before going for a new router, try plugging your computer directly into the phone test socket (remove the cover of the phone socket and the test socket is behind that)and running for a while.

I had a similar problem and found that, by doing that, the fault was not in the router but was in my wiring. A new piece of electrical problem nearby was causing my woes. A better quality cable and a slightly different route cured that problem.

And it was cheaper than a new router!

  Press Man 10:05 04 Sep 08

Chris the Ancient

Unfortunately I do not have the test socket you escribe. I have the old style phone socket!

  oldbeefer2 14:00 04 Sep 08

Press Man - I have been using a Speedtouch 546 for the best part of a year. Much, much better than the Netgear I had before. No dropouts at all compared with several each day with the Netgear. just about to change to a Speedtouch wireless as a laptop has arrived. Now passing 546 on to my brother to replace his modem.

  Chris the Ancient 14:01 04 Sep 08

That makes me even more suspicious that there is more likely to be a line problem than a router one.

How does your router actually connect to the outside world?

  Press Man 15:52 04 Sep 08

Chris the Ancient

Connects from filter in old style master phone socket, filter to router then to pc via a ethernet cable.

  Chris the Ancient 16:49 04 Sep 08

Makes it awkward!

I would be tempted to look at having an engineer investigate - and maybe get a new socket(s) fitted. A lot of those old wiring connections do tend to get a bit 'iffy' with time. Don't tell them that it is a problem with broadband; say that phone calls tend to get distorted and a bit intermittent at times. And before he comes whip out any filters and just have it set up as a phone system. Otherwise, if you have a mate that can do it for you, get new sockets from Maplin (or similar) and replace all the old ones.

Problems such as yours can be due to a dodgy router/modem; but, generally, it's more often down to wiring.

Do you know anyone who can lend you a modem as a trial?

  Chris the Ancient 16:55 04 Sep 08

As an aside, I used to have a speedtouch 'frog' which was not that clever as modems go.

I changed to a Netgear DG834 - which is a wireless router modem - because I needed to work on a new laptop - and then put in a good quality cable (from Maplin) from my master socket through to my 'study'.

Best investment in time (and a bit of money) I ever made; and my broadband has been as steady as a rock and achieves expected speeds when things aren't too busy on my estate.

  skidzy 17:01 04 Sep 08

If your interested i have a couple of usb Speedtouch 330 adsl modems (not router) kicking around,you are more than welcome to one-even if only to test your line.
Vista drivers are available from the Speedtouch website.The modems work absolutely fine and in very good condition.
If you pm me and i can get one shipped out to you.

  Press Man 17:14 04 Sep 08

skidzy

I appreciate your very kind offer, but I can borrow one from a work collegue and see if there is indeed a router/modem issue or not. If there is not an issue with a different router/modem, then it looks as though it will be an expensive call out charge from BT to check out the line/socket/wiring.

  Press Man 20:24 06 Sep 08

Hi Guys,

Now using a D-Link Router/Modem, all seems fine so far. Will tick as resolved for now. Many thanks to all for your input.

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