certified toolbar removal from laptop

  roadrunner63 23:55 PM 06 Mar 13
Locked

Hi. I have a problem with a bit of malicious software called 'Certified Toolbar. I'm pretty sure i am not the only one to have experience of this infection.

It started about 3 or 4 weeks ago, after i noted that my browser kept changing to the said search page.

What i know of this through some research i have done, & how to remove it, the answers are basically the same, in that it is a nasty Browser hyjacker,no matter what browser you use. I also understand that it does this, for other peoples web marketing purposes. I have also found out, again through looking at other peoples knowledge of this, is that it hides itself very well,& makes removing it COMPLETELY difficult. I have found recently, that it is now affecting my searches,causing the web page to close down,& open up again.

The information offered, for removing this annoying bug, is fairly constant.That you need to use a good anti virus remover...in which i have tried with Spybot S+D,Symantec,AVG,Best Uninstall Tool,PCTools,File Assassin,Max Uninstaller...all to no avail. The advice also includes,going into Program & Features in the control panel,& deleting it from there. Then to go into Tools, & Internet Options, & deleting it from there,& setting it then to your browser page. I have also gone into Safe Mode to try & remove it from there,but it didn't exist there either.

All these i have tried, & have come to the conclusion, that the virus is in the registry.

Not being a skilled pc/laptop techie, i can istall & uninstall programs as most people can, after messing around with them for a couple of years. If i need to go into the registry, how do i do this? Once there,how do i find 'Certified Toolbar' & remove it,WITHOUT causing further problems? Unfortunately,i don't have much experience of going into the registry,but am capable of doing so,with the right guidence.

I am running an Extensa 5235 lapton on Windows 7 Pro+SP1. Apart from the Microsoft Security Essentials that comes with it, i also have Spybot S+D,Symantec Endpoint Protection,& Advanced System Protector.

I apologise my letter is so long,but have tried to keep it as short as possible,& give as much info as i could. I think there's enough here.

If anybody could help & advise me about this,i nwould be very grateful.

It's a very annoying,& depressing virus, & if there is no help out there,there's only one alternative....then it's going out of an EIGHTH FLOOR window....Ozzy Osbourne style!

Many Thanks for taking the time & trouble to read this,& hope you can help.

roadrunner63

  lotvic 00:47 AM 07 Mar 13

Fully detailed instructions to remove it on http://www.bleepingcomputer.com/virus-removal/remove-search.certified-toolbar.com-hijacker all the programs/tools you need are free ones afaik. Please read the whole page and do the print out of instructions before you take any action. bleepingcomputer.com is a well respected website and their guides are frequently recommended on pca forum.

  lotvic 00:07 AM 10 Mar 13

If you think it's sorted, you can close this thread by clicking on one of the big grey ticks at the right of any post and it will turn green. When page is refreshed the Thread will be marked 'Resolved'

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