cdrw + cd rom drive not working

  delonghi 05:03 16 Jan 05

Hi, first time here, having some trouble with these two drives, hope someone can help. I using windows 98se and the door/loading bay of my cdrw drive keeps running in and out litterley, is it looking for a disc or what?. I don't see any software in the programs list relating to burning cd's, also my cr rom drive will not read cd's, i don't know what make make or model they are.
thanks delonghi.
P.S. i am a novice at computers so any help is welcome.

  AndySD 05:28 16 Jan 05

Go Start then Settings and then Control Panel choose Add/Remove Programs and look for something like click here

Also do you have an updated virus checker?

  delonghi 02:16 17 Jan 05

Hi AndySD
Thanks for the reply, no joy i'm afraid, i searched the entire computer for the open_cd.exe but found nothing, i do have up to date virus software (norton) but it to found nothing, dont'n know what to do next.

  ened 07:19 17 Jan 05

You could try opening the case and ensuring all cables are firmly attached. Check the IDE cable is properly inserted into the mobo.

  delonghi 23:27 17 Jan 05

Hi Ened
Thanks aswell for the reply, did as you suggested and everything there seems fine, anymore ideas?

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