cd/dvd-rw failure

  grizzley 18:54 30 Mar 08
Locked

can somebody tell me how to get my freecom classic series external CD/dvd-rw to install.

a week ago my system crashed and forced me to re-install everything again. everything with the exception of my freecom classic series cd/dvd works OK. I tried to re-install my device using the required USB but i keep getting error code 10 and no amount of trying will get my device to work. i tried unintsall re-install even tried update driver but to no avail. there is power going through the adapter because green light is lit,but my device is not showing any signs of life.
any advice would be appreciated. thanks.

  Fruit Bat /\0/\ 19:15 30 Mar 08

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