cd/dvd drive not loading problem

  foxydan 21:08 15 Oct 09

Hi, I have a dell xps laptop running vista home which has a problem with the cd/dvd drive combo. It reads and write to dvd but doesn't read or write cds.

I have tried cleaning the lens, run windows fixit tool but this hasn't helped. Any ideas other than contacting dell for a replacement drive?


  Stuartli 21:26 15 Oct 09

It would appear that the laser may have gone kaput (there are normally two lasers, one for CDs and one for DVDs).

This thread is now locked and can not be replied to.

Nintendo Switch review: Hands-on with the intuitive modular console and its disappointing games…

1995-2015: How technology has changed the world in 20 years

The updated 'Corel Painter inside Photoshop' plugin ParticleShop offers new brushes

Best running headphones | Best sport & fitness headphones: 4 brilliant pairs of wireless…