C.D. wont re-instal

  Dopey74 19:21 01 Jun 04
Locked

I recently received my free copy of Britannica from PCAdvisor and installed it as per instructions, but when I came to run it a box came up and told me that it could not open and to re-instal the disc. When I tried to do this nothing happened so I uninstalled the disc and then tried to re-instal it, again nothing happened and when I looked at the start up it had in D:\instal\autorun\AutoBCD.exe . I tried a few times but still nothing. Hope someone can help,
Jubby

  Fruit Bat 19:33 01 Jun 04

Try running a lens cleaner through your player and make sure the CD is prefectly clean no finger marks etc.

  THE TERMINATOR 19:34 01 Jun 04

it seems the program needs the cd in the drive to work.

  THE TERMINATOR 19:36 01 Jun 04

make sure it is not dirty, clean it with lint free cloth.

  Dopey74 12:00 03 Jun 04

Thank you all for advice, I tried the suggestions but unfortunately they did not work.

Jubby

  THE TERMINATOR 20:37 09 Jun 04

what os?

  wawadave 20:41 09 Jun 04

might try uninstaling it and reinstalling it from safe mode.

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