Cd-RW drive AND DVD-Rom Drive stopped working

  gaudi 22:06 16 Mar 06
Locked

Recently my cd-rw drive and dvd-rom drive both stopped working - I don't know what caused it, though before they both stopped working completely, the cd-rw drive would open when i booted the pc, almost everytime. They both make hollow sounds when I put a disk in, though occasionally one or the other manages to read a disk. I have tried updating the firmware, the drives are a
SAMSUNG CD-R/RW SW-224B and
TOSHIBA DVD-ROM SD-M1612

My pc is a HP pavilion 471.uk, with 768mb RAM, 512mb of which i added myself, and an 80Gb maxtor hardrive which i replaced the original 40gp one with. (there was at least 4 months between these two replacements and the current problem) Everything else is what came originally.
I don't have a cd lense cleaner, so haven't tried that..though it doesn't sound to me like that is the problem =All help greatly appreciated :)

  jack 22:25 16 Mar 06

Well try the cleaner route.
Also the try reinstalling the drivers
These drivers are usually trouble free but can be up set a by glitch, It happened to me only yesterday when a perhaps over thorough system clean killed the ASDL connection, and my recovery attempts wound up taking out the CD drive drivers.

  woodchip 22:31 16 Mar 06

Remove the drives from Device Manager by uninstall, then restart computer drives should then be resetup by windows

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