CD Roms not working

  smithy66 15:41 04 Sep 05
Locked

Hi, both my Combo and DVD Burner are not working, when I insert a disc the green light flashes for about 40 seconds then stops. If I open My Computer and right click the cd drive and click open it tells me to insert a disc, even though there is one in there.

Any help would be very much appreciated.

Thanks

  pj123 15:57 04 Sep 05

Can we have some more information please? What is your O/S? What is the model of your combo/dvd burner? What program are you using to read the disks? What is on the disks you are trying to read? You said it is a combo and DVD burner but you are talking CD roms???

  smithy66 16:10 04 Sep 05

Operating System Properties
OS Name Microsoft Windows XP Home Edition
OS Code Name Whistler
OS Language English (United States)
OS Kernel Type Uniprocessor Free
OS Version 5.1.2600 (WinXP Retail)
OS Service Pack [ EVALUATION ]
OS Installation Date 25/04/2005
OS Root C:\WINDOWS

Combo Drive:
Field Value
Device Properties
Driver Description COMBO IDE5216CO
Driver Date 01/07/2001
Driver Version 5.1.2535.0
Driver Provider Microsoft
INF File cdrom.inf
Hardware ID IDE\CdRomCOMBO_IDE5216CO_________________________0K52____



DVD Burner:

Field Value
Device Properties
Driver Description DVDRW IDE1108
Driver Date 01/07/2001
Driver Version 5.1.2535.0
Driver Provider Microsoft
INF File cdrom.inf
Hardware ID IDE\CdRomDVDRW_IDE1108___________________________B430____


Both disc drives will not read anything, even Games and Music CD's

  Terry Brown 17:01 04 Sep 05

Are the two drive on the same IDE slot (IDE 1)?. There is a chance that the connection (Wide grey cable)has come loose on the mothboard and needs pushing in again to make good contact with all pins

  pj123 17:33 04 Sep 05

No, that isn't what I asked. What it the make and model of your DVD burner?

  Fruit Bat /\0/\ 19:44 04 Sep 05

Both drives are probably on the secondary IDE channel.

1. Check IDE cable is tight in socket at motherboard.

2. In device manager, unistall and reinstall the secondary IDE channel.

  woodchip 20:11 04 Sep 05

It sounds like a faulty Ribbon Data cable

  jack 20:51 04 Sep 05

If both are on the same IDE channel then connections or cable fault. Rattle connections. get a spare cable.

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