CD-Rom and DVD drives stopped working

  SHUNNA 15:32 02 Jan 05

After trying to update the driver for my SB. PCI Audio card everything froze so had to switch off power and reboot.
Now in device drivers, both cd writer and dvd drives have yellow exclamation signs against them. Under Device Status for both says "Windows cannot load the device driver for this Hardware. The driver may be corrupted or missing (code 39)
Also in System devices there is an exclamation mark against Plug and Play Software Device Enumerator, with the device status message as previous.

I tried a System Restore but on log in after restart says Restoration Incomplete,your computer cannot be restored to ......
No changes have been made.

Any help would be appreciated.

  ICF 16:02 02 Jan 05


click here


click here;en-us;314060

  ICF 16:03 02 Jan 05

Sorry bottom link not working try click here

  SHUNNA 16:12 02 Jan 05

Thanks ICF,
Just fixed it by Rolling Back the audio driver,
Panic over.

This thread is now locked and can not be replied to.

Samsung Galaxy S8 review

1995-2015: How technology has changed the world in 20 years

What’s happening in VR right now: From psychedelic art to combat therapy

Siri not working? Try these troubleshooting fixes