CD-ROM & DVD-RW drives lost !

  RonWhite 21:20 PM 18 Dec 12

Suddenly XP does not recognise these drives.Do not show in My Computer or Device Manager.Help greatly appreciated.

  Fruit Bat /\0/\ 21:39 PM 18 Dec 12

No CD/DVD or CD-ROM access is missing error Code 19, Code 31, Code 32, Code 39, or Code 41 Try this if the optical drives are not appearing in My Computer or Device Manager. (This is sometimes caused by the removal of Roxio or other writing software.) Download and save this file to your hard drive. Navigate to where you saved it and double click the file to extract the contents. Locate the EXE file you extracted and double click it. A confirmation dialog will appear when the script is done. You may need to reboot for the change to take effect. This utility is only intended for Windows® XP, but also appears to work for Vista and Windows 7. You may need Administrator level access to use this utility. If you do not have Administrator level access, the program will say it is finished, but will not have made any changes.

Similar fixes works for W7 Vista or XP

or manual fix Run regedit and navigate to registry key HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}. Highlight it and in the right pane, find the Upperfilters and Lowerfilters values. Highlight each one in turn, right click and delete them. Close regedit and restart the computer. If in doubt make a restore point before making changes.

  woodchip 21:40 PM 18 Dec 12

If its a Desktop check cables not come loose

  RonWhite 19:17 PM 20 Dec 12

Woodchip, Many thanks for your response. Attempting to deal with manually,how do I identify Upper/Lower filters ? Nothing in right hand pane indicates this.


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