Cant start firewall - help please

  Ridleyrider 10:24 12 Oct 04

I had a virus this morning (Hackman). Cleaned this up with Avast but not sure if I deleted an important file in Windows.

I now cant run my ZoneAlarm. I click on the icon and I get the following message

This operation has been cancelled due to restrictions in effect on this computer. Please contact system administrator.

How can I get my firwall running again please?

  stugra 10:28 12 Oct 04

Just the basics here to start with but, have you tried a reboot? Then perhaps try uninstalling ZA and reinstalling it again?

  stugra 10:30 12 Oct 04

You may need to supply more info - the computer is saying contact the system administrator - What version of windows is this? Is it a stand alone PC or are you on a network? You may have to log in as administrator to reinstall??

  spuds 10:47 12 Oct 04

I have had the 'ZoneAlarm contact system administrator'. A couple of re-boots solved the problem.

  Ridleyrider 11:06 12 Oct 04

Windows XP on my home PC

  stugra 15:17 12 Oct 04

Have you tried spuds suggestion?
Did uninstall reinstall work?

Also need to know if Windows XP home or Pro?

  Ridleyrider 16:01 12 Oct 04

Wil try it later when at home. XP Home

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