Can,t send or receive emails via Virgin.

  Garden nome 18:55 19 Jun 12
Locked

Hi Guys, I hope you experts can help me. This problem started about a week ago. My main ISP is BT and I also use Virgin as another email address(they were my previous ISP)I understand you can have more than one email address and this has worked fine until a week ago. I have no problem with BT but I can't send or receive emails through Virgin. I contacted BT who informed me that as the problem is with Virgin, they should sort it out. I then contacted Virgin who want £50/£85 before they even look at the problem I have tried all sorts of "clicking on various settings" but I don't know whether or not I have made things better or worse!!! So I am hoping one (or more) of you experts can help. I am at my wits end !!!!!!!!! Many thanks Garden nome.

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