cant open web pages or access e-mail

  Newuser38 21:46 28 Apr 05
Locked

A couple of days ago I could not get windows to run at first switch on.After trial and error I could get into safe mode, I decided, not wanting to format because I was not sure of my last back-up,to use XP repair. Great fun, worked to final configure and then crashed, blue screen etc. I gave up and the next morning switched on and it completed the XP repair without my doing anything.At that point I realised that half of my programmes had gone and their shortcuts were empty. Data and photos remained.
I have checked virus, trojan etc etc and found no apparent problem. I can access my isp but not open any websites or getinto e-mail.Every thing else seems to work and the programs I have re-installed seem to run.
I am tempted to format. Ideas please.

  Newuser38 21:53 28 Apr 05

Sorry I should have said that I have virus etc protection and Firewall. I have used Clean-up, and CWS shredder and MS AntiSpyware nothing found, and apart from the web/e-mail problem all seems to be running well.

  Technotiger 22:05 28 Apr 05

Hi, have you run through the normal process for starting a new email account, but not actually new, just re-doing all your account details.
Just a thought, dunno if it will work, but worth a try.

Cheers.

  Newuser38 23:09 28 Apr 05

Thanks for the thought. It happens with Thunderbird, Firefox, IE6 and OE6. I have rechecked the settings for the browsers will re-check the emil as well.

  Newuser38 08:48 29 Apr 05

checked out no change

  Newuser38 13:26 29 Apr 05

another bump for the weekend

  VoG II 13:55 29 Apr 05

Repair Internet Explorer (repairs OE as well) click here

IEFix click here

WinsockFix click here

  Newuser38 19:58 29 Apr 05

Thanks VoG™ tried those still cannot access sites or e-mail servers, and yet connects to isp ok.

  Newuser38 16:37 30 Apr 05

I finally did it with WinsockFix.

I did not realise you advised on Access as well as Excel!

I wish I knew what started the problem. I suspect a spam e-mail that I clicked on open instead of delete. Not to worry it worked, IEfix and IE repairs
did not even find IE.

Thanks again

Richard

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