Can't open documents in MS word 2003

  wisot 18:29 11 Jun 07
Locked

I am running Microsoft XP and using Word 2003. I am unable to open saved files. Error message says "files are unavailable". When I close out of word, the error message says "the file Normal already exists, do you want to replace existing file?" When I shut this window down it says something about Templates Normal. I have tried to adjust my anti-virus software but continue to get the same message. Once any document is saved; you can not re-open it with Word. It can be opened on WordPad so I know it is saving the documents. Any help will be appreciated!

  Noldi 18:35 11 Jun 07

Are you saving it as a "word document" file or "document template".

Noldi

  mocha 21:38 11 Jun 07

Microsoft Word Normal.dot is a file that is notorious for problems, see here for possible solutions. click here

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