Can't open attachments in OE

  brian132 19:18 24 May 03

I received an email with an attachment.When I single -click the email it opens in the lower pane and there is a large paper clip on the right hand side . Clicking on the named file does nothing , neither does Save attachment.
If I double click the email it opens in a full page with a strip across the top saying "OE removed acces to the following unsafe attachment in your email.I KNOW that the attachment is safe because it is from my insurance company who said that they would be emailing it to me. How can I stop is happening ? Thanks for any help.

  Eagie 19:23 24 May 03

In OE go to the tools menu and select options. Click on the Security Tab and then ensure that "Do not allow attachments to be saved or opened that could potentially be a virus" has NOT got a tick next to it.

Then try getting at your attachment again.

  brian132 19:54 24 May 03

I went to IE TOOLS/ Security but there was no box saying "do not allow.." Please help.Thanks

  brian132 19:58 24 May 03

Problem solved wuth your help Many thanks

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