can't open attachment in Hotmail

  palinka 10:23 29 May 06
Locked

I sent an email with an attachment to a friend who uses Hotmail. She reports that starting yesterday she's been unable to open attachments.
it was all OK until then, but now she gets a message "IE is unable to find your document". Has anyone else had this problem? can anyone suggest a solution, please?

  johnnyrocker 10:32 29 May 06

have you tried mailing to another account to establish which end the problem is?


johnny.

  palinka 10:55 29 May 06

AS far as I know others have not had a problem. It was originally sent to me by friend A who had sent it to several others. (it's minutes of a meeting that we all attended) I was able to open it OK, so were the others as far as I know, except for friend B who couldn't open it when recieved direct from A or from me.

  johnnyrocker 10:58 29 May 06

can friend b open other mail attachments ok?


johnny.

  palinka 11:00 29 May 06

Yes, I think so; she said this problem began yesterday and that until then she had opened attachments without problems.

  palinka 21:11 30 May 06

Looks as though it was a temporary hotmail problem. It's OK again today.

  johnnyrocker 23:37 30 May 06

sounds about right it has been very unstable since expanding mailbox facilities.


johnny.

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