Can't load Canon software - Part 1

  Liteman 12:35 22 Dec 09
Locked

I've been trying to load software that came with my new Canon camera. All goes well until it gets to loading a programme called Digital Photo Professional when it stops part way through with the following message (I know it's a bit long but someone might be able to pick something from it)

The same problem happens when trying to load Photoshop CS4. The same disks load quite happily on my laptop.

[System Information]
Installer.Version : 1.6.2.14
Installer.Path : E:\software\install\common\install.exe
System.CPUNum : 1
System.Architecture : 0
System.ProcessorLevel : 15
System.ProcessorRevision: 0x1F00
System.PhysicalRAM : 2047MB
OS.WinNT : TRUE
OS.64bit : FALSE
OS.Major : 5
OS.Minor : 1
OS.Build : 2600
OS.ServicePack : Service Pack 3
OS.SuiteMask : 0x00000300
OS.ProductType : 0x00000001
OS.WinDir : C:\WINDOWS
OS.LangID : 0x0809
System.DiskCapacity : 108914MB
System.DiskFreeArea : 28049MB

[CONFIGURATION]

[E:\software\SDI\COMMON\master.ini]
ParseIniStatus: COMPLETED

[E:\software\SDI\english\Master_lang.ini]
Error.Description: Ini File Open Error ( 1 )
ParseIniStatus: ERROR

[E:\software\SDI\english\Region.ini]
ParseIniStatus: COMPLETED
RegionDlg.RegionCode : europe
CountryDlg.CountryCode : GB
LangDlg.Lang : ENGLISH

[E:\software\SDI\COMMON\master.ini]
ParseIniStatus: COMPLETED

[E:\software\SDI\english\Master_lang.ini]
Error.Description: Ini File Open Error ( 1 )
ParseIniStatus: ERROR

[E:\software\SDI\english\Region.ini]
ParseIniStatus: COMPLETED

[E:\software\DPP\common\install.ini]
ParseIniStatus: COMPLETED

[E:\software\DPP\english\install_lang.ini]
ParseIniStatus: COMPLETED

[E:\software\DPPLIB\COMMON\INSTALL.INI]
ParseIniStatus: COMPLETED

[E:\software\Image Handling Library\COMMON\INSTALL.INI]
ParseIniStatus: COMPLETED

[E:\software\Image Handling Library\english\INSTALL_lang.INI]
ParseIniStatus: COMPLETED
CustomDLL.FileName: E:\software\DPP\COMMON\DPPCustomInstall.dll

[E:\software\EOSUTILITY\common\install.ini]
ParseIniStatus: COMPLETED

[E:\software\EOSUTILITY\english\install_lang.ini]
ParseIniStatus: COMPLETED
CustomDLL.FileName: E:\software\EOSUtility\ENGLISH\CustomInstall.dll

[E:\software\PSE\common\install.ini]
ParseIniStatus: COMPLETED

[E:\software\PSE\english\install_lang.ini]
ParseIniStatus: COMPLETED

[E:\software\DPPLIB\COMMON\INSTALL.INI]
ParseIniStatus: COMPLETED

[E:\software\zoombrsr\common\install.ini]
ParseIniStatus: COMPLETED

[E:\software\zoombrsr\english\install_lang.ini]
ParseIniStatus: COMPLETED
CustomDLL.FileName: E:\software\ZOOMBRSR\COMMON\CUSTOMINSTALL.DLL

[E:\software\pstitch\common\install.ini]
ParseIniStatus: COMPLETED

[E:\software\pstitch\english\install_lang.ini]
ParseIniStatus: COMPLETED
CustomDLL.FileName: E:\software\PSTITCH\common\CustomInstall.dll

[E:\software\WFTK\common\install.ini]
ParseIniStatus: COMPLETED

[E:\software\WFTK\english\install_lang.ini]
ParseIniStatus: COMPLETED

[E:\software\ODSK\common\install.ini]
ParseIniStatus: COMPLETED

[E:\software\ODSK\english\install_lang.ini]
ParseIniStatus: COMPLETED
CustomDLL.FileName: E:\software\ODSK\COMMON\CustomInstall.dll

[E:\software\SDI\english\PANEL1.INI]
ParseIniStatus: COMPLETED

[E:\software\SDI\english\PANEL1.INI]
ParseIniStatus: COMPLETED

[E:\software\SDI\english\PANEL1.INI]
ParseIniStatus: COMPLETED

  Graphicool1 18:14 22 Dec 09

Try asking your question at...
click here

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