can't email

  wardwood 09:20 30 Dec 03
Locked

every time i try to email it says can not find incoming and outgoing servers,yet i am conected to the internet.i have contacted my isp and they have told me everything is alright there end.they asked if i had recently installed any norten programs which i had(norten internet sercurity 2004).i have tried to uninstall this but am told i have to be logged on but all my passwords i use will not allow this. can anyone help?

  Big Elf 12:14 30 Dec 03

Has it ever worked?

Also have you checked your POP settings e.g. I'm with Freeserve and the settings are:

pop.freeserve.net

smtp.freeserve.net

  johnnyrocker 12:19 30 Dec 03

have you cofigured norton to allow access to your mail servers? try send receive with norton disabled to isolate the cause, re passwords i suggest if you have recently purchased norton that they should have the relevent details.

johnny.

  bretsky 19:25 30 Dec 03

Go to this click here

Then check Nav settings, you really shouldn't have to uninstall Nav, it's just a case of configuring the incoming and outgoing scanning.

If you have a firewall with Nav this needs to be configured as well.

Good luck.........bretsky;0)

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