Can't Delete File w7

  onthelimit1 17:19 02 Sep 11
Locked
Answered

Neighbour was called by the well know scammers purporting to be 'Windows'. They took remote control of her computer before she twigged what was happening and closed down.

I have found two files from AMMYY (from previous experience, the source of the problem), but can't delete 'The action can't be completed because the file is open in AMMYY_Admin.exe. Close the file and try again'.

How to go about this, please, as inputing that in the search box shows no results. Thanks

  gengiscant 17:27 02 Sep 11
Answer

Any help? Click here

  john bunyan 17:28 02 Sep 11
  john bunyan 17:30 02 Sep 11

Also, have you run Superantispyware or Malawarebytes, assuming you have them (free anti malware)?

  onthelimit1 17:33 02 Sep 11

Gengis - that seems to have done the trick, thanks. I'll do a reboot to make sure it's gone. 'Rotten Swine' as the Goons said!

  onthelimit1 09:08 03 Sep 11

JB, yes, ran MBAM - found several nasty nasties and got rid of them. Pretty sure it's clean again now.

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