can't access the site

  suzie005 16:58 20 Jan 06
Locked

not me but a friend who's a regular in here.he first asked me if i cud get on2 the site cos he wondered if it was a BT problem.it only appears 2 b this site.if he tries a search 4 the site he gets cannot be found.hope sumbody can offer sum advice.ta

sue

  VoG II 16:59 20 Jan 06

Does he get an error message, a blank page or what?

  suzie005 17:06 20 Jan 06

i did ask him if he got say a page cannot be displayed sign and all he said was the site cudn't be found.i'll mail him again 2 c if he can b a bit clearer.

  suzie005 17:12 20 Jan 06

page cannot be displayed

  VoG II 17:15 20 Jan 06

Assuming that this is Windows XP:

You may need to enable viewing of hidden files and folders:

1. Click Start.
2. Click My Computer.
3. Select the Tools menu and click Folder Options.
4. Select the View Tab.
5. Under the Hidden files and folders heading select Show hidden files and folders.
6. Click Yes to confirm.
7. Uncheck the Hide file extensions for known file types.
8. Click OK.

Then in Windows Explorer navigate to the folder

C:\windows\system32\drivers\hosts

(not hosts.sam or hosts .anything, just .hosts).

If found, right click it, rename it to hosts.old and restart the PC.

  VoG II 17:16 20 Jan 06

Then in Windows Explorer navigate to the folder

C:\windows\system32\drivers\etc

and look for a file called hosts

(not hosts.sam or hosts .anything, just hosts).

If found, right click it, rename it to hosts.old and restart the PC.

  suzie005 17:17 20 Jan 06

ta i'll tell him.yeah he's got XP.

  suzie005 17:47 20 Jan 06

nope.there was no hosts file.

  VoG II 17:50 20 Jan 06

Try Start, Run, type

cmd

and click OK.

At the > prompt type

ping click here

and press Enter.

Then at the > prompt

tracert click here

and press Enter.

Anything happen?

  VoG II 17:51 20 Jan 06

www .pcadvisor.uk

without the space after www

  suzie005 18:05 20 Jan 06

those 2 links aren't doing owt 4 me.is he supposed 2 just put the addy after the tracert?

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