Can't access My Computer or My Documents

  mcheathen 16:37 27 Nov 12

A friend has a PC which is neither on a network or ever on the internet. It has seldom been used but recently she can't open 'My Computer' or 'My Docum,ents'. Everything else seems to work fine. e.g. such as booting up or getting into MS Office applications.

Its hard to imagine how a virus or malware, etc got into the PC as it is an offline stand alone. So could be the possible cause of the problem?

  lotvic 18:50 27 Nov 12

How full is the harddrive? if nearly full that causes problems. If there is still plenty of room left (more than 25%) then maybe it needs a defrag.

  lotvic 19:04 27 Nov 12

this is a triplicate thread, the proper one is here:

Please close this one by clicking on the big grey tick at the right, it will turn green and then when page is refreshed it will be marked 'resolved'

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